Privacy Policy

Privacy Policy

Effective Date: 01 March 2024

This Privacy Policy governs the manner in which Elite Horizon General Trading LLC (“Elite Horizon” or “we”) collects, uses, maintains, and discloses information collected from clients, partners, vendors, and visitors (collectively referred to as “you” or “users”) of our B2B services and interactions with our business.

Elite Horizon (“we”, “us”, or “our”) is committed to protecting the privacy of our clients, partners, and visitors to our website. This Privacy Policy outlines how we collect, use, disclose, and protect personal information in the course of conducting our business.

  1. Information We Collect

We may collect the following types of information:

  • Contact Information: This may include your name, business address, email address, and phone number.
  • Business Information: Information related to your business, such as company name, position, and industry.
  • Communications: Correspondence between you and Elite Horizon, including emails, phone calls, and messages exchanged through our website or other communication channels.
  • Transactional Information: Information related to transactions with us, such as purchases, orders, and payments.
  1. How We Use Information

We use the information we collect for the following purposes:

  • Providing Services: To fulfill orders, deliver products, and provide services to our clients.
  • Communications: To communicate with clients, partners, and prospects, including responding to inquiries, providing support, and sending important notices.
  • Marketing: To send promotional materials, updates, and offers related to our products and services, unless you opt out of receiving such communications.
  • Improvement: To analyze trends, improve our products and services, and enhance the user experience.
  • Legal Compliance: To comply with legal obligations and protect our rights and interests.
  1. Information Sharing

We may share personal information with third parties under the following circumstances:

  • Service Providers: We may share information with third-party service providers who assist us in conducting our business operations, such as shipping companies, payment processors, and IT service providers.
  • Business Partners: We may share information with our business partners for joint marketing efforts or to fulfill contractual obligations.
  • Legal Compliance: We may disclose information when required by law, court order, or government regulation, or to protect our legal rights.
  1. Data Security

We implement appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

  1. Your Choices

You have the following choices regarding your personal information:

  • Opt-Out: You may opt out of receiving promotional communications from us by following the instructions provided in the communication.
  • Access and Correction: You may request access to, or correction of, your personal information in our possession by contacting us using the information provided below.
  1. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Elite Horizon
Phone: +971 (0) 4 330 1043

  1. Changes to this Privacy Policy

We reserve the right to update or revise this Privacy Policy at any time. We will notify you of any material changes by posting the updated policy on our website or by other means of communication.